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Policy Tips not showing up
I have been testing how the DLP policys work. I have setup a policy to monitor for SSN's and show a policy tip to the user. What I am expecting to happen is - as a user is writing an email and types...
Well I'm out of ideas. Time to open a support case I guess.
Show us a screeshot of what you see under File -> Account in say Word or Outlook.
Seems to be the right SKU, so check the other suggestions (the policy tips XML files, OWA and in general the rules too).
I have validated the xml files show up on the location you mentioned, I even forced a download based on an article I found and the rules show the policy tip on OneDrive but not on any of the installed products like outlook/word/OWA. Not sure what else I need to look at.
Well I'm out of ideas. Time to open a support case I guess.