Endpoint Autolabel policy not working

[FahadAhmed]

Hi,

currently we are looking to have a policy where as soon as user enters a sensitive keyword, document is automatically labelled.

We tried this on one our of demo environment and it worked fine, however we are unable to replicate the same in production.

any thoughts? why specific place should I check? any specific policy related to this?

Thanks

Fahad

[#2]

Hi, @FahadAhmed,

Are there any policy differences between the two tenants? Or maybe a different office version in production than what you are running in the dev environment?

[#3]

Checked the policies are the same along with the office versions. The issue is related to my another thread where if I select "let user apply the permissions" and Auto labelling policy, if I disable the auto labelling policy then everything works fine. I saw your comment on the other thread, thanks for the help there, will work it out and update accordingly. For now, will consider this thread as resolved.