OneDrive Customer Spotlight Series: Rackspace
Published Feb 27 2020 09:00 AM 11.6K Views

Driving customer success and satisfaction has always been one of the core priorities of the Microsoft OneDrive team. We have the privilege of working continuously with exemplary customers who leverage the latest and greatest Microsoft 365 technologies to drive digital transformation.


Every month we publish a blog post to recognize our customers who have embarked on their journey to a modern workplace with OneDrive and Microsoft 365. We take pride in sharing the business successes and IT accomplishments of our customers and hope these inspiring stories and best practices across enterprise and SMB will help you in your endeavors as well.


This month we take the opportunity to acknowledge Rackspace .




Rackspace is a leading global managed cloud solutions provider. Rackspace replaced its disparate collaboration tools that impeded global teamwork and deployed Microsoft Office 365. Now all employees, nicknamed Rackers, work more efficiently across business units, making the most of their new capabilities to collaborate and achieve more in less time. Plus, the US-based company is saving time and money—$411,000 in annual licensing savings for one product alone.


“We chose Office 365 to replace about 30 tools in our environment. Now we have one productivity platform that matches how we love to work: fast, connected, and mobile” says ,Bill Hall, Director of Service Desk Operations.

OneDrive  provides an intuitive productivity platform for Rackspace. “OneDrive is invaluable for team collaboration,” says Keith Fafel, Chief of Staff, Cloud, Apps & Data, at Rackspace

Jason Himmelstein, Technical Strategy Director at Rackspace, works with virtual teams to coauthor proposal requests and training documents using Microsoft SharePoint Online and OneDrive—even from their mobile phones. “We can now respond faster to business opportunities by collaborating using SharePoint and OneDrive, helping us provide better customer service,” he says.





Rackspace worked with Microsoft FastTrack  to execute a smooth transition moving more than 11 million files consisting of 27 terabytes of data in record time. Significant annual cost savings add to the value of OneDrive for Rackspace.


Read the full Rackspace case study.


We continue to evolve OneDrive as a place to access, share, and collaborate all your files in Microsoft 365, keeping them protected and readily accessible on all your devices, anywhere.

Learn more about similar customer stories at Microsoft Customer Evidence.

You can stay up-to-date on all things via the OneDrive Blog and take advantage of end-user training resources on our Office support center

Thank you again for your support of OneDrive. We look forward to your continued feedback on UserVoice and hope to connect with you at Ignite or another upcoming Microsoft or community-lead event.


 Thanks for your time reading all about OneDrive,

Ankita Kirti – OneDrive | Microsoft


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