OneDrive Customer Spotlight Series: Cox Automotive
Published Jan 29 2020 09:00 AM 15K Views

Driving customer success and satisfaction has always been one of the core priorities of the Microsoft OneDrive team. We have the privilege of working continuously with exemplary customers who leverage the latest and greatest Microsoft 365 technologies to drive digital transformation.

This monthly blog post will recognize our customers who have embarked on their journey to a modern workplace with OneDrive and Microsoft 365. We take pride in sharing the business successes and IT accomplishments of our customers and hope these inspiring stories and best practices across enterprise and SMB will help you in your endeavors as well.

This month we take the opportunity to acknowledge Cox Automotive.




With 25 unique brands, Cox Automotive supports a huge volume of vehicle sales and purchases. Each of these brands shares a common goal—to make the sale, purchase, ownership, and use of vehicles easier. But with each brand team using its own tools, collaborating across the business was tough. By migrating to Microsoft OneDrive and deploying Microsoft Teams, the company put everyone on the same digital page, helping employees seamlessly collaborate and do the best job possible, on any device.

“We had several different file sharing and chat platforms, and nobody knew which took precedent. Conversations would start in one and end in another. It was incredibly disjointed” explains Jason Remaley, Director of Product Planning at Cox Automotive.


One of the company’s first initiatives was to migrate its file sharing from Box online storage to Microsoft OneDrive and adopt Microsoft Teams, the hub for teamwork in Office 365, getting the entire company on the same digital and operational page—a transformation Cox Automotive refers to as its “Connected Revolution.”




With 120 terabytes of data to migrate from Box, the company wanted expert assistance making the switch. In addition to getting support from the Microsoft FastTrack Team, Cox Automotive engaged SkySync, a member of the Microsoft Partner Network, which helped plan and execute the seamless migration of data to OneDrive.
“We migrated 99.9 percent of the data from Box to OneDrive within the first day without our employees having to do anything, so almost nobody even noticed,” says Robert Earich, Associate Vice President of Team Member Services for Cox Automotive.
Also, Known Folder Move has proven to be extremely helpful for Cox Automotive’s IT team in refreshing 17,000 computers. “Having OneDrive means that there’s no need to worry about data migration while we refresh or replace desktops and laptops,” says Lead Technical Project Manager Peggy Harris.


These days, work looks very different for employees at Cox Automotive. Equipped with digital capabilities supported by OneDrive and Teams, everyone can work together seamlessly, with a renewed focus on collaboration and information sharing. For mobile workers and teams in particular, the shift to OneDrive has been hugely transformational.
“We had one case where someone from the marketing events team was out at an event and used the scan feature in the OneDrive mobile app to quickly upload the photos they’d taken there. Team members back in Atlanta were able to grab those pictures in real time and use them to create content immediately,” says Lynee Willison, Senior Manager, Service Delivery, at Cox Automotive.


By bringing everything together in one place, Cox Automotive has made it easier for its IT and security teams to safeguard data privacy and maintain compliance across geographies. “From the IT and the governance side, having everything in OneDrive has hugely simplified how we govern access and build policies for data retention,” says Brian Scott, Director of Workspace Engineering. “As we begin international integration, we’ll use the Multi Geo capabilities in OneDrive to stay in compliance with privacy laws and regulations across the globe”.


Read the full Cox Automotive case study to learn more about how the migration from Box to OneDrive helped the Cox Automotive team heighten agility and business productivity along with saving on license fees while transition from a culture of disjointed meetings to collaboration anywhere, anytime using a unified platform.

We continue to evolve OneDrive as a place to access, share, and collaborate all your files in Microsoft 365, keeping them protected and readily accessible on all your devices, anywhere.

Learn more about similar customer stories at Microsoft Customer Evidence.

You can stay up-to-date on all things via the OneDrive Blog and take advantage of end-user training resources on our Office support center

Thank you again for your support of OneDrive. We look forward to your continued feedback on UserVoice and hope to connect with you at Ignite or another upcoming Microsoft or community-lead event.


Thanks for your time reading all about OneDrive,

Ankita Kirti – OneDrive | Microsoft

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