Unable to access MCP portal after acount being hacked

%3CLINGO-SUB%20id%3D%22lingo-sub-2447993%22%20slang%3D%22en-US%22%3EUnable%20to%20access%20MCP%20portal%20after%20acount%20being%20hacked%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2447993%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%20apologies%20for%20posting%20on%20this%20forum%20but%20I%20have%20run%20out%20of%20options.%26nbsp%3B%20A%20few%20months%20back%20my%20MS%20account%20was%20hacked%20into%20an%20Azure%20subscription%20was%20purchased%20without%20my%20knowledge%20and%20this%20was%20used%20for%20malicious%20attacks.%26nbsp%3B%20I%20have%20tried%20numerous%20times%20to%20get%20access%20to%20my%20account%20by%20following%20the%20security%20questions%20and%20entering%20details%20of%20senders%20email%20etc%20but%20could%20not%20resolve.%26nbsp%3B%20This%20has%20been%20a%20huge%20inconvenience%20as%20I%20have%20had%20to%20claim%20money%20back%20from%20the%20bank%20and%20also%20cancel%20my%20cards%2C%20but%20more%20importantly%20I%20have%20now%20lost%20access%20to%20my%20transcript%20and%20ability%20to%20take%20exams.%26nbsp%3B%20I%20would%20really%20appreciate%20any%20assistance%20in%20getting%20back%20into%20my%20account.%26nbsp%3B%20Thank%20you.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hello, apologies for posting on this forum but I have run out of options.  A few months back my MS account was hacked into an Azure subscription was purchased without my knowledge and this was used for malicious attacks.  I have tried numerous times to get access to my account by following the security questions and entering details of senders email etc but could not resolve.  This has been a huge inconvenience as I have had to claim money back from the bank and also cancel my cards, but more importantly I have now lost access to my transcript and ability to take exams.  I would really appreciate any assistance in getting back into my account.  Thank you. 

1 Reply
Hi you are best off contacting Certification Support https://aka.ms/CertificationSupport