Teams record button.

Copper Contributor
I have a problem with the stsrt recording button in the Teams program, the button appears dimmed and I cannot press it. How can I solve this problem?
1 Reply

@Rahaf675 Two things that come to mind in this situation are:


1) Check the policies applied on your tenant for Teams, someone may have disabled the functionality.


2) Is your data location for your tenant set up to one location or multiple locations? For example if your Teams data location is USA and your Stream data location is Europe, then you will not have the ability to record. You can find more information with this link to another thread on here MS Teams - Recording Button greyed out