10-08-2020 07:24 AM - edited 10-09-2020 01:27 AM
My account got flagged today for unauthorized Sandbox use. Odd because within the last few days I completed 2 modules using 1 sandbox environment as per the module instructions. Now I have to wait several days but I'm attending some hands on training at the Start. Dev. Change. event next week (I believe asks users to follow some of the modules which include some sandboxes)
Has anyone experienced this, why it gets flagged, and how long it took to resolve?
Seen an issue last year they addressed where large number of users were blocked and they quickly rectified this.
10-08-2020 07:34 AM
I have also found a GitHub issue which users are using to report this problem but no response for a while from anyone working on this. I have posted a comment as this can be a fundamental issue when events by Microsoft are using the MS Learn platform : https://github.com/MicrosoftDocs/feedback/issues/1797#issuecomment-705609793
10-08-2020 11:48 AM
Yesterday i completed several learning using three sandboxes, today i receive the same message that you when i try to load a sandbox.
10-08-2020 06:35 PM
10-08-2020 07:44 PM
10-09-2020 02:29 AM - edited 10-09-2020 02:31 AM
@JamesCook Microsoft sent to me the attached message.
I'm now trying to do these steps for see if it solve our problem.
https://docs.microsoft.com/en-us/azure/security/fundamentals/tls-certificate-changes
10-09-2020 12:48 PM
Solution
Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles!
Best,
Mark Smith
Developer Interactivity, MS Learn
10-10-2020 01:38 AM
@markjulmar Thanks for the quickly suport. Today works fine!
10-10-2020 04:31 AM
10-19-2020 07:39 AM
I am also facing the same issue. My sandbox was deactivated about two months back after completing two exercise on one session. And the appeal review is pending for last two months. Can you please advise.
Regards
Nayyer
10-19-2020 10:18 AM
@Nayyer24 can you tell me your account name, I can help submit a ticket to ask team to check.
10-19-2020 10:33 AM
10-19-2020 11:46 AM
@Nayyer24 I have submitted a ticket for you internally. Will let you know once I have the result.
10-19-2020 01:28 PM
10-19-2020 07:55 PM
@Yun_Lu , Thank you so much. I just checked. Sandbox has been activated. Appreciate your quick help on this matter.
Regards,
Nayyer
11-03-2020 09:23 PM
Hello @Nayyer24,
Could you help me to unblock my sandbox? I'm participating in a challenge to obtain AZ-104 certification.
Thank you!
11-04-2020 07:17 AM
Hi @amirkhonov,
I can help you with that. Can you send me the account you are using that's being flagged?
Mark Smith
Microsoft Developer Relations
11-04-2020 09:45 AM
11-06-2020 12:07 AM
Hello, could you please assist me with the same problem with az-104 course?
Thanks in advance,
Pavel
11-07-2020 12:41 PM
Hi, I am going through Microsoft Learn to prepare for AZ 303 certification and the sand box is suspended for my account now. could you please help to resolve this to continue my learning?
My account name: karthikeyan33kk@outlook.com
Thanks and Regards,
Karthik