Forum Discussion

MCT

Oct 08, 2020

Solved

MS Learn Unauthorized Sandbox use detected.

My account got flagged today for unauthorized Sandbox use. Odd because within the last few days I completed 2 modules using 1 sandbox environment as per the module instructions. Now I have to wait se...

Self-paced learning path

markjulmar
Oct 09, 2020
Robert_BP, JamesCook

Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles!

Best,

Mark Smith

Developer Interactivity, MS Learn

markjulmar

Microsoft

Oct 09, 2020

Robert_BP, JamesCook

Thanks for reporting this - we had a misbehaving rule in our fraud detection firewall that we think was flagging some people improperly. The team tells me it's been addressed - please let me know if this solves your access troubles!

Best,

Mark Smith

Developer Interactivity, MS Learn

Nayyer24

Copper Contributor

Oct 19, 2020

markjulmar

I am also facing the same issue. My sandbox was deactivated about two months back after completing two exercise on one session. And the appeal review is pending for last two months. Can you please advise.

Regards

Nayyer

Yun_Lu
Former Employee
Oct 19, 2020
Nayyer24 can you tell me your account name, I can help submit a ticket to ask team to check.
- Nayyer24
  Copper Contributor
  Oct 19, 2020
  Yun_Lu Thank you so much. My account name is mailto:im.nayyer@yahoo.ca
  
  Regards,
  Nayyer
  - Yun_Lu
    Former Employee
    Oct 19, 2020
    Nayyer24 I have submitted a ticket for you internally. Will let you know once I have the result.