Error 0xC0000142 when you start an Office 2016 application

%3CLINGO-SUB%20id%3D%22lingo-sub-1572231%22%20slang%3D%22en-US%22%3EError%200xC0000142%20when%20you%20start%20an%20Office%202016%20application%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1572231%22%20slang%3D%22en-US%22%3E%3CP%3EHI.%26nbsp%3B%20I'm%20having%20trouble%20opening%20any%20word%20files.%26nbsp%3B%20Whenever%20I%20try%20to%20open%20a%20word%20document%20the%20above%20message%20appears.%26nbsp%3B%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1572475%22%20slang%3D%22en-US%22%3ERe%3A%20Error%200xC0000142%20when%20you%20start%20an%20Office%202016%20application%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1572475%22%20slang%3D%22en-US%22%3E%3CP%3EHello%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F752201%22%20target%3D%22_blank%22%3E%40willjane%3C%2FA%3E%3C%2FP%3E%3CP%3ESorry%20to%20hear%20about%20your%20issues.%20Searching%20the%20web%20the%20most%20promising%20solution%20seems%20to%20be%20listed%20here%3A%3C%2FP%3E%3CP%3E%3CSPAN%3E%3CA%20href%3D%22https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F929135%2Fhow-to-perform-a-clean-boot-in-windows%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F929135%2Fhow-to-perform-a-clean-boot-in-windows%3C%2FA%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EFollowed%20these%20steps%20and%20successfully%20reinstalled%20and%20opened%20Office%20365%20(Word)%3C%2FSPAN%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20hope%20this%20helps%3C%2FP%3E%3CP%3ECheers%3CBR%20%2F%3ERolf%3CBR%20%2F%3E%3CBR%20%2F%3E%23MCT%20%23LearnWithRolf%20%23TheCloud42%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1667561%22%20slang%3D%22en-US%22%3ERe%3A%20Error%200xC0000142%20when%20you%20start%20an%20Office%202016%20application%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1667561%22%20slang%3D%22en-US%22%3EHi%20there!%3CBR%20%2F%3E%3CBR%20%2F%3EThis%20works%20for%20me%3A%20%3CA%20href%3D%22https%3A%2F%2Ffourjph20.wixsite.com%2Fexpertech%2Fpost%2Ferror-0xc0000142-when-opening-starting-office-apps-in-windows%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Ffourjph20.wixsite.com%2Fexpertech%2Fpost%2Ferror-0xc0000142-when-opening-starting-office-apps-in-windows%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3ELet%20me%20know%20how%20it%20goes.%3CBR%20%2F%3EThanks!%3C%2FLINGO-BODY%3E
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Occasional Visitor

HI.  I'm having trouble opening any word files.  Whenever I try to open a word document the above message appears.  

Thanks

2 Replies
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Hello @willjane

Sorry to hear about your issues. Searching the web the most promising solution seems to be listed here:

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

Followed these steps and successfully reinstalled and opened Office 365 (Word) 

I hope this helps

Cheers
Rolf
#MCT #LearnWithRolf #TheCloud42