SOLVED

Users having to enter Passcode twice on iOS

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Regular Contributor

Hi All

 

On some DEP / ABM enrollments, Passcode is set to SHOW in the DEP profile  / Setup Assistant, which is fine.

 

However the users are prompted to change their passcode approx 60 minutes later which is a rubbish UX.

 

Anyway way to prevent this? Set Passcode to HIDE in DEP profile?

 

Info appreciated

2 Replies
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Best Response confirmed by Stuart King (Regular Contributor)
Solution

@Stuart King  Provide end-user documentation defining your organizations passcode requirements so that it's compliant when the device policy is enforced. As you mentioned, you're alternative is to remove the passcode step from Setup Assistant via the DEP enrollment profile, and then let the policies do the work to prompt the end-user after enrollment.

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@eglockling 

 

Brilliant thanks