Teams install issue with Intune Company porta in Mobile devices as Android and iOS

Contributor

Hi, 

Anyone who have a guide how to resolve teams install with intune compnay portal into mobile devices.

When customer install teams only into mobile device is ok, but even if installing with intune company portal, some devices have issues like below symptoms. 

 

Symptoms

Android devices :

Even if installing teams with intune compnay portal successfully to mobile devices, some devices reqeusted to installing again if customer stats teams.

iOS devices :

When iOS devices install teams with intune company portal, it makes popup for profile failure configuration.

 

Thx

3 Replies
hongwoo_jin,

Managed/MDM or Non-managed? Just tried it on my test lab (IPhone managed) and worked fine?

Moe

@Moe_Kinani 

Thank you for your answer.

Before answering your question, how can I check that device is managed or non-manged, I'm confused.

 

Even if I check some documents, more than ios 13.1 version required to make enrollment type in the microsoft endpoint manager page so that install install company portal on the iphone, and it  also required to input managed apple id in that ios version, right?

 

https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/38635897-support-for-ios-13-s-...

It looks like you’re using the Enrollment Type, is it user Enrollment or device enrollment? Please use Apple Volume Purchase Program (VPP) tokens setup in Intune to deploy apps.

User Enrollment used for personal devices BYOD, Device Enrollment used for Company Devices.

Hoe this helps!
Moe

https://www.inthecloud247.com/how-to-start-with-ios-user-enrollment-using-microsoft-intune/