Sync your device with Intune issue, mac, not compliant

Occasional Contributor

Hello,

 

Some users face issue that their mac is not compliant. When checking status on Company portal it states:

There was an error while checking your status. Your status may not be up to date. Try checking again. 

 

As far as I see it is not related to specific macOS version and is just for some 5% of all users.

 

When clicking on learn more it states Sync your device with Intune and the last checked: months ago  

Viesturs_0-1668681038307.png

What I have noticed these users got the same problem that the Built in device compliance policy shows them as Is active = Not compliant

Viesturs_2-1668681407065.png

Status in Intune troubleshoot & support for the device:

Viesturs_1-1668681368662.png

 

Other than that I do not see any issues. Maybe someone knows what might be the case here?

 

Thank you

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