Forum Discussion
Viesturs
Nov 17, 2022Copper Contributor
Sync your device with Intune issue, mac, not compliant
Hello, Some users face issue that their mac is not compliant. When checking status on Company portal it states: There was an error while checking your status. Your status may not be up to date...
mikemather
Jan 06, 2023Copper Contributor
- ViestursJan 10, 2023Copper ContributorAnyways, I have noticed some things that have fixed it now. For example keeping company portal open on the mac, Checking the status occasionally, trying to Install some app from it, cause when it does, it syncs with Intune (Have noticed on compliant devices). Upgrade macOS. So by doing these somehow it was compliant again cause did sync, I believe after the macOS update it became compliant
- ViestursJan 08, 2023Copper Contributor
Hey, so far not really. I got in conversation with MS Support as well and the only thing they can advise is to reenroll, so to wipe it and fresh setup. If that is not the way, you can setup new mac using users credentials and migrate with migration assistant. That will fix it but it needs latest macos 13.1 on both to work best. Haven't found other solutions though for this issue with mac corporate devices. I am still testing but so far to not lose any data migration is the best option what I have tried. If you got some news can let me know.
- overcastJan 31, 2023Copper ContributorHaving this issue with a handful of managed iPhones - when the device is wiped it cannot be set up.
An error during setup reads "The configuration for your iPhone could not be downloaded from [organization]. Invalid Profile"