Forum Discussion

Nstellar's avatar
Nstellar
Copper Contributor
Feb 02, 2021

sync error 0x80190190

Hi everyone,   I'm getting this sync error 0x80190190 from time to time on some devices which they are domain joined. it register event ID 201: MDM Session: OMA-DM message failed to be sent. Resul...
Intune
Mobile Device Management (MDM)
David Maiolo's avatar
David Maiolo
Icon for Microsoft rankMicrosoft

Nstellar I have come across this in customer environments and you will see this solution elsewhere on the internet as well. Try this:

  1. Open Scheduled Tasks on the machine with the sync issue
    1. Browse to "Microsoft -> Windows -> EnterpriseMgmt"
    2. Find the ID with the enrollment scheduled tasks
    3. Delete all the scheduled tasks here
  2. Open the Regedit
    1. Browse to HKLM -> Microsoft -> Enrollments
    2. Find the ID from 1b) and make sure the UPN REG_SZ value under it is whateveruser@tenant.onmicrosoft.com
    3. Delete the whole ID key
  3. Run gpupdate /force target:computer
  4. Double check the device in the Intune portal and see if the enrollment was successful
  5. Run another Intune Sync and see if it is now working (Access Work on School -> Info -> Sync)
atlantsecurity's avatar
atlantsecurity
Copper Contributor
Jan 31, 2024

David Maiolo 

great... now I followed this advice and the computer is not only no longer showing as connected, but when I try to register it with InTune, it says "this computer is already managed". 

So now I don't have the option to de-register or disconnect, but I also don't have the option to connect, because it is already connected... 

Share

Resources