Preparing device for Apple Business Manager

%3CLINGO-SUB%20id%3D%22lingo-sub-2503132%22%20slang%3D%22en-US%22%3EPreparing%20device%20for%20Apple%20Business%20Manager%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2503132%22%20slang%3D%22en-US%22%3E%3CP%3EWhile%20trying%20to%20prepare%20the%20device%20with%20Apple%20Configurator%20and%20moving%20it%20to%20Apple%20Business%20Manager%2C%20I%20am%20getting%20the%20following%20errors%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%22Configurator%20requires%20user%20interaction%20to%20install%20the%20profile%20%22Wifi%22%20on%20%22IPhone%22%20because%20it%20is%20not%20supervised%22.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%22An%20expected%20error%20has%20occured%20with%20IPhone%3CBR%20%2F%3Eprovisional%20enrollment%20failed%3CBR%20%2F%3EThe%20cloud%20configuration%20server%20is%20unavailable.%3CBR%20%2F%3E%5BMCCloudConfigErrorDomain%20-%200x80EF%20(33007)%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EScreenshots%20attached.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20idea%20on%20how%20this%20could%20be%20fixed.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2503132%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Contributor

While trying to prepare the device with Apple Configurator and moving it to Apple Business Manager, I am getting the following errors:

 

"Configurator requires user interaction to install the profile "Wifi" on "IPhone" because it is not supervised".

 

"An expected error has occured with IPhone
provisional enrollment failed
The cloud configuration server is unavailable.
[MCCloudConfigErrorDomain - 0x80EF (33007)"

 

Screenshots attached.

 

Any idea on how this could be fixed.

1 Reply
Have you tried perhaps resetting the device manually, and uploading the serial to ABM?