Forum Discussion
Multisession Software Management
Hello,
I have an AVD installation with a Windows 10 multi session host (Azure AD Joined).
In Endpoint Manager I can see the session host and view the installed applications and the "hardware".
My problem is the software installation. The software (install context - Device context / Requierd) is not installed through Endpoint Manager. The status has been "Waiting for install status" for the past day. What can I do to get the software installed?
Thanks for your support.
Hi Stefan,
Got it. I use Windows 11. Have you seen these notes from the article you shared?
Sorry about the multiple touches!
Moe
Important
If you’re using Windows 10, versions 2004, 20H2, or 21H1 builds, make sure that you install the July 2021 Windows Update or a later Windows update. Otherwise, remote actions in the Microsoft Endpoint Manager admin center, like remote sync, won’t work correctly. As a result, pending policies assigned to devices might take up to 8 hours to be applied.
- If a Win32 app configured to install in the system context has dependencies or supersedence relationship on any apps configured to install in the user context, the app will not be installed. To apply to a Windows 10 or Windows 11 Enterprise multi-session VM, create a separate instance of the system context app or make sure all app dependencies are configured to install in the system context.
- Moe_KinaniBronze Contributor
Hi Stefan,
Is it specific with one app or all apps? Does the vm show Compliant in MEM? Is Intune Management Extension installed? Here is a good troubleshooting guide for Win32 apps (expecting you are using Win32 app):https://www.anoopcnair.com/intune-win32-app-troubleshooting/
Moe- StefanKiIron ContributorHello Moe,
Thank you for your reply.
In EndPoint Manager the VM is displayed correctly ("green").
But on the machine the "Intune Management Extension" are not installed.
I have this problem only on Windows multi-session VMs (Azure AD joined)
Stefan- Moe_KinaniBronze ContributorHi Stefan,
Sorry about the delay in response!
If the extension isn’t installed, the apps will not get installed (except O365). Can you re-enroll the VM again?
From MSFT docs:
Once the Intune management extension prerequisites are met, the Intune management extension is installed automatically when a PowerShell script or Win32 app is assigned to the user or device." (https://docs.microsoft.com/en-us/mem/intune/apps/intune-management-extension)
Moe