SOLVED

iOS Intune Issues

Copper Contributor

Hi,

 

I have three questions here:

 

1. How do I stop the attached from popping up - it always pops up even if 'cancel' is pressed.

2. Is there anyway to remove the bloatware from the device e.g. Health etc when the device is being enrolled?

3. Why can't you push out VVP apps to the company portal?

 

Thanks,

1 Reply
best response confirmed by liam-torus (Copper Contributor)
Solution

@liam-torus 

 

Hi,

The message appears because the app was likely not acquired through the VPP Program or the VPP is not configured in Intune.

First, you should check in Intune if the VPP is set up correctly and functioning without errors:

  1. Navigate to https://intune.microsoft.com
  2. Go to Tenant administration
  3. Select Apple VPP Tokens

If it's not set up properly, you'll need to do so. Here's the documentation for setting it up: https://learn.microsoft.com/en-us/mem/intune/apps/vpp-apps-ios

Once properly configured, the purchased apps from VPP should automatically appear in Intune under Apps / iOS as IOS volume purchasing program apps.

dhako94_0-1711186524147.png

 

If you then assign the app, the popup should no longer appear

 

Regarding question 2: You can purchase the apps you want to automatically delete through the VPP Program and then, during assignment for all devices, set them to Uninstall. This will automatically remove the apps.

For question 3: What exactly is the error message or error image you're encountering?

1 best response

Accepted Solutions
best response confirmed by liam-torus (Copper Contributor)
Solution

@liam-torus 

 

Hi,

The message appears because the app was likely not acquired through the VPP Program or the VPP is not configured in Intune.

First, you should check in Intune if the VPP is set up correctly and functioning without errors:

  1. Navigate to https://intune.microsoft.com
  2. Go to Tenant administration
  3. Select Apple VPP Tokens

If it's not set up properly, you'll need to do so. Here's the documentation for setting it up: https://learn.microsoft.com/en-us/mem/intune/apps/vpp-apps-ios

Once properly configured, the purchased apps from VPP should automatically appear in Intune under Apps / iOS as IOS volume purchasing program apps.

dhako94_0-1711186524147.png

 

If you then assign the app, the popup should no longer appear

 

Regarding question 2: You can purchase the apps you want to automatically delete through the VPP Program and then, during assignment for all devices, set them to Uninstall. This will automatically remove the apps.

For question 3: What exactly is the error message or error image you're encountering?

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