Forum Discussion
Intune White Glove and Office 365 Deployment
Darren_Bradley are you guys using Hybrid AD join? I think that is causing the reboot (in my scenario) and once that happens it seems to just stop the White Glove and says its done but does continue to check in in the background and apply policies and Apps if you sit on that completion screen. I can also reseal, power on and just let it sit at the OOBE and that seems to work too. Just curious if this is happening to AAD joined or just Hybrid AD.
We are just using Azure Joined Machines. We found once we selected Semi Annual channel on the updates the reboots stopped , although the update policy fails in Intune due to 1903 not having semi annual. Still not sure why it reboots or what causing it , but we needed to get around it quick as we are in pilot
Darren_Bradley Did you ever solve this issue? We are testing White Glove with 1909 and trying to install Office ProPlus we see the same behavior. The green screen with the reseal button comes up very quickly but the installation is not done/finished.
When we let it sit for about 20 minutes before resealing the installation is finished. When using the shift-F10 and then the explorer and installed programs we can see all the sources and the ProPlus installation.
Yes we have had our fair share of issues that for sure and a lot of Gotchas. We are also using patching the machines now with 18362.207 as that fixes the offline apps issue within the store. 18362.30 only seems to work with offline apps.
I did find this on Semi Annual but still not 100% on it , all I know is when we select that it works .. Autopilot will pull down updates as they are needed
- Hey thanks! I really didnt even notice that the first post i responded to was also by you. Thank again for the info. I missed the fact about 1903 not having Semi Annual... whats up with that? 🤨 But that fixes another issue for me! Thanks a bunch 👍
