Forum Discussion
Intune Management Extension not installing
I should note that as a test I have deployed a few MSI's to my PC ( Notepad++ and 7Zip etc ) and these appear to install ok.
Is your problem still existing? Can you share us some details about the event log entries?
ok
- Scott PatersonJan 29, 2018Copper Contributor
Oliver, thanks for following up on this. Unfortunately I haven't made any progress on this as I have been working on other things. I will get back to it, hopefully sometime this week and let you know how I get on
Cheers
- James JensenFeb 05, 2018Copper Contributor
Did you get anywhere with this? I have been struggling to figure out why sometimes I do not get the service and sometimes I do. I have checked logs everywhere on the machine and do not see any relevant errors.
- Feb 06, 2018
In our environments it's working quite well. We had problems due to interrupted network connectivity but this is not a problem of Intune or the agent. Are you targeting the scripts as user assignments? Can you share logs from a machine not getting the service? MDM report, logfiles, eventlogs, Intune Agent logfiles registry (HKLM\Software\Microsoft\EnterpriseDesktopAppManagement)...
- ON2000Feb 06, 2018Brass Contributor
I also noticed the same since approx 2 weeks. This worked absolutely fine in the past (in Dec for example, I built internal docs based on these positive results).
Unfortunately, I did not found any root cause so far : in "devicemanagement" event log, stuff seems to communicate to the Intune backed and no obvious errors. Hitting "Sync button" does not help. The file C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension.txt and the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\IntuneManagementExtension\Policies\ are no longer created.
Since that time (coincidence?), I have also problems with devices enrolled with on-prem users coming from "synched AD groups" (from an on-prem infra, and using ADFS), where neither apps, scripts, or profiles are applied, even if "devicemanagement" event log does also not show obvious errors.
I will post here once I will progress in my tests.
- Feb 06, 2018
Hi Olivier,
what about HKLM\SOFTWARE\Microsoft\EnterpriseDesktopAppManagement\<SID>\<MSI-ProductCode> can find the status there?
I assume the failure has something to do with the CSP as mentioned in my last post. Can you check this, please? I like to know if the backend is not even trying to deliver or if the corresponding CSP EnterpriseDesktopAppManagement has a problem getting the sidecar msi and finally to execute it.
- ON2000Feb 06, 2018Brass Contributor
Screenshot attached (enrolled this time my VM at OOBE with an AAD user), and "Status" key is 0x46 (70).