Forum Discussion
Intune issues with email migration
Hello there,
Someone know if there are account issues in the devices when you migrate an email to a diferent tenant?
Currently there are 2 companies and the devices of both companies are in intune. We are about to migrate the emails from company 2 to company 1 but we don't know what would happend to the devices of company 2 since their domain will change, their access will change. At the end they will have new accounts and the old domain will be company.onmicrosoft.com.
They will be able to join their devices with their old email? or they will lose access?
Hoping someone can help me :).
Regards,
Oscar.
- If the intune enrolment is user based, the recommended way is to re-enrol the devices using new UPNs. Technically, company.onmicrosoft.com should still allow access to the devices, but this is not sustainable if the users are expected to use the new UPNs.
- I've seen where we end up with a duplicate profile issue that will cause havoc with the end user experience, patching and updates.
