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Xin3n's avatar
Xin3n
Copper Contributor
Apr 02, 2024

Intune Compliance issue

Hi Guys   I have been facing this issue regarding Intune compliance for sometime.   We have a CA policy in place which allows only complaint devices to access the company resources.   But for s...
Intune
Mobile Device Management (MDM)
rahuljindal-MVP's avatar
rahuljindal-MVP
Bronze Contributor
Apr 02, 2024

Xin3n what does it say in the entra sign-in logs? Also, under which scenarios is the access restricted? Browser, local apps?

  • Xin3n's avatar
    Xin3n
    Copper Contributor
    Apr 04, 2024
    Excuse my delayed response, I had to remove him from the exclusion and following are fresh Sign-in logs.
    Status: Failure
    Sign-in error code: 53000
    Failure reason:
    Device is not in required device state: {state}. Conditional Access policy requires a compliant device, and the device is not compliant. The user must enroll their device with an approved MDM provider like Intune.
    Application: Microsoft Office
    Client app: Mobile Apps and Desktop clients

    Please advise . . .
    • NicklasOlsen's avatar
      NicklasOlsen
      Iron Contributor
      Apr 04, 2024
      Hi,

      How is the device enrolled? Is it Azure AD joined, hybrid or registered?
      • Xin3n's avatar
        Xin3n
        Copper Contributor
        Apr 05, 2024

        NicklasOlsenThis is the status . ..

        Microsoft Entra hybrid joined

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