Forum Discussion

Rob Tauber's avatar
Rob Tauber
Copper Contributor
Sep 11, 2017

Intune Company Portal and New BlackBerry Android Devices

I would like to know why Intune continues to stop New BlackBerry Phones running Android Software from Enrolling. We don't want to support BB10 Devices, but these New BlackBerry Devices are running pur...
Mobile Application Management (MAM)
Stephen Blake's avatar
Stephen Blake
Copper Contributor
Nov 27, 2018

It should be exactly the same as enrolling a Samsung  device (assuming you are using the Android for Work on them)

 

What I mean is exaclty as you describied.  It creates the Workspace and then the "Workspace" version of CP should open (basically CP with the briefcase).  I have noticed this doesn't always open so have had to load Workspace and load CP there.

 

Its very odd that you are having issues we have 150 odd dotted aroung the globe and they all seem to have enrolled correctly (not that that helps you:-))

 

Thanks

 

Steve 

Calum Steen's avatar
Calum Steen
Brass Contributor
Nov 27, 2018

We figured it out. Needed the Microsoft Authenticator app installed on the Key2, then Company Portal ran OK. No idea why... 

  • Stephen Blake's avatar
    Stephen Blake
    Copper Contributor
    Nov 29, 2018

    Hmm I wonder why that is required. Certainly not something we push to our devices.  Glad you got it sorted anyway :-)