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ShadyKhorshed's avatar
ShadyKhorshed
Iron Contributor
Jul 27, 2023

FIDO key authentication for registring MacOS via Company portal

I have a specific case, where I have a new MacOS device and I try to get it managed via intune. 
The following steps:
1. New MacOS device

2.download Company portal

3. Key in my username and password 

4. select ''Security key'' authentication
5. Insert the YubiKey 5C NFC 

And That's where the company portal hangs. I tried with different device, different key, and different users, but all hangs in the company portal. 

Additional info:
#With Windows, FIDO key works just fine. so its highly not that the configuration problem. 
#No Proxy Interference

#Firewall was disabled


Best regards
Shady Khorshed

  • Blogged2Death's avatar
    Blogged2Death
    Copper Contributor

    ShadyKhorshed 

     

    I have exactly the same issue, did you ever get a response. Everything works on iOS and MacOS except the company portal?

    • ShadyKhorshed's avatar
      ShadyKhorshed
      Iron Contributor

      Hi  Blogged2Death
      Basicly this enrollment method is not yet available in intune. I have tested many times and I've met FIDO Support and no technical solution is found. The issue here that MS is not offering this feature yet. 

      I hope this helps you

      • Blogged2Death's avatar
        Blogged2Death
        Copper Contributor

        Thanks ShadyKhorshed ,

        The machine was already enrolled in Intune through the company portal, I have since updated the account to use a FIDO2 key and now you can no longer sign into the company portal. Just a normal day for Microsoft products really, not polished or finished.

         

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