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mknoppert75's avatar
mknoppert75
Copper Contributor
Mar 13, 2024

Error after fresh start and pre-provisioned deployment

I have uploaded a couple of devices in AutoPilot. They have an profile with Allow pre-provisioned deployment enabled.

 

When I start with a new device I can use the Allow pre-provisioned deployment and the device will seal and a new user can use the device.

When a dvice has been enrolled and I use the Fresh start option. The devices is being deleted form Intune. At that moment when I do a pre-provisioned deployment I get an error and Time out at the Registering your device for mobile management.

 

The only thing I cab do is delete the AutoPilot record. Upload the device again and everything is working again.

 

I know that there was some communication about these steps and that some steps has been changed. I can't find them anymore. Or is there someone with a solution for this issue?

 

Intune

8 Replies

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  • SebastiaanSmits's avatar
    SebastiaanSmits
    Steel Contributor
    Mar 13, 2024
    Fresh start without retaining the user data retains de local admin on the device, if you block the local admin in your Autopilot Profile you can run into issues. Not sure if this is happening, you did not mention if you retain the user data when you perform a Fresh Start, but is certainly something to make sure you are not running into. See this resource: https://call4cloud.nl/2021/04/to-retire-or-not-to-wipe/ - check out part 6. Fresh Start..
    • mknoppert75's avatar
      mknoppert75
      Copper Contributor
      Mar 13, 2024

      I don't select the option to retain user data.

       

      And I see the point about block the local admin acocunt, but that is not the point. The local admin account isn't blocked

      • SebastiaanSmits's avatar
        SebastiaanSmits
        Steel Contributor
        Mar 13, 2024
        Ok and do you block the local admin option in the Autopilot Profile?

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I have uploaded a couple of devices in AutoPilot. They have an profile with Allow pre-provisioned deployment enabled.

 

When I start with a new device I can use the Allow pre-provisioned deployment and the device will seal and a new user can use the device.

When a dvice has been enrolled and I use the Fresh start option. The devices is being deleted form Intune. At that moment when I do a pre-provisioned deployment I get an error and Time out at the Registering your device for mobile management.

 

The only thing I cab do is delete the AutoPilot record. Upload the device again and everything is working again.

 

I know that there was some communication about these steps and that some steps has been changed. I can't find them anymore. Or is there someone with a solution for this issue?

 

","body@stringLength":"957","rawBody":"

I have uploaded a couple of devices in AutoPilot. They have an profile with Allow pre-provisioned deployment enabled.

 

When I start with a new device I can use the Allow pre-provisioned deployment and the device will seal and a new user can use the device.

When a dvice has been enrolled and I use the Fresh start option. The devices is being deleted form Intune. At that moment when I do a pre-provisioned deployment I get an error and Time out at the Registering your device for mobile management.

 

The only thing I cab do is delete the AutoPilot record. Upload the device again and everything is working again.

 

I know that there was some communication about these steps and that some steps has been changed. I can't find them anymore. Or is there someone with a solution for this issue?

 

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I don't select the option to retain user data.

 

And I see the point about block the local admin acocunt, but that is not the point. The local admin account isn't blocked

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