Forum Discussion

Brass Contributor

Apr 01, 2019

Solved

Controlling mobile devices remotely.

Hi Experts, One of our customer raised the below query: As an office 365 administrator I must be able to take up a remote session of users mobile device to troubleshoot issues such as login ...

Cian Allner
Apr 01, 2019
Hi Newlife, there is this option with Intune integration with TeamViewer, it does require a separate https://www.teamviewer.com/en-us/integrations/microsoft-intune/ however

https://docs.microsoft.com/en-gb/intune/device-profile-android-teamviewer

TeamViewer/Microsoft Intune integration enables secure remote support for managed devices, directly from the Microsoft Intune dashboard with remote support for Windows 10, MacOS, iOS, and Android devices.

Cian Allner

Silver Contributor

Apr 01, 2019

Hi Newlife, there is this option with Intune integration with TeamViewer, it does require a separate https://www.teamviewer.com/en-us/integrations/microsoft-intune/ however

https://docs.microsoft.com/en-gb/intune/device-profile-android-teamviewer

TeamViewer/Microsoft Intune integration enables secure remote support for managed devices, directly from the Microsoft Intune dashboard with remote support for Windows 10, MacOS, iOS, and Android devices.