BitLokcer Recovery key for L1 support

[Mohammad_Elayyan]

Hello, 

I was plaining to grant L1 support access for BitLocker recovery keys, any help with how I can implement this solution.

Many Thanks.

Mohammad

[#2]

These Roles can view the keys:

Global admins
Intune Service Administrators
Security Administrators
Security Readers
Helpdesk Admins

https://techcommunity.microsoft.com/t5/microsoft-intune/what-admin-role-grans-permission-to-view-dev...

[#3]

Hello,

What I'm plaining to do is to create an Administrative unit for each entity we have in the company and include the devices that belong to this entity by a dynamic rule then add a helpdesk admin to this AU, do u think this solution is going to work?

Still testing this.
Many thanks :)

[#4 · Accepted solution]

https://techcommunity.microsoft.com/t5/azure-active-directory-identity/azure-ad-rbac-custom-roles-am... Just available now :)