Forum Discussion
Apps in "Install Pending"
- Nov 16, 2022
On the local PC, did you check the IME logs?
C:\ProgramData\Microsoft\IntuneManagementExtension\Logs check if there is any errors.
Can you also check the incoming folder if it has any files? C:\Program Files (x86)\Microsoft Intune Management Extension\Content\Incoming
Last, did the local pc received any apps or config from Intune before? If not, run CMD as Admin, run dsregcmd /leave and reboot.
Moe
On the local PC, did you check the IME logs?
C:\ProgramData\Microsoft\IntuneManagementExtension\Logs check if there is any errors.
Can you also check the incoming folder if it has any files? C:\Program Files (x86)\Microsoft Intune Management Extension\Content\Incoming
Last, did the local pc received any apps or config from Intune before? If not, run CMD as Admin, run dsregcmd /leave and reboot.
Moe
Hi,
I'm quite new into this... so sorry if asking about basics 🙂
I've checked the logs and see this:
CHROME:
I can actually see the Chrome now installed on computer... However Intune is still showing Install Pending... So not sure whether it was pushed via Intune now 😕
O365:
-looks like there is some issue with existing O365 and can't properly reinstall it. I've found a window today on computer saying that installation failed. So looks like intune was trying to install it eventually.
About logs:
IME logs - what should I be looking for here? There are 4 files there. Also see the errors I've found there..
AgentExecutor
[LOG[DNS detection: WinHttpGetProxyForUrl call failed because of error 12180]
[LOG[DHCP detection: WinHttpGetProxyForUrl call failed because of error 12180]
ClientHealth
IntuneManagementExtension
"Failed to get AAD token"
"User check is failed, exception is Intune Management Extension Error."
"AAD User check using device check in app is failed, now fallback to the Graph
audience."
Sensor
C:\Program Files (x86)\Microsoft Intune Management Extension\Content\Incoming
...no files here
I will try to have few more devices/users for testing to see if its same for all