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admin1735's avatar
admin1735
Copper Contributor
Feb 10, 2022

App Access Blocked: Your Organization requires confirmation that you are clocked in

Hello,   I am trying to onboard BYOD mobile devices(Android/iPhone) using intune's MAM(Mobile Application Management) without enrollment deployment option but failing for iPhone devices.   Andoid...
Intune
Mobile Application Management (MAM)
Rudy_Ooms_MVP's avatar
Rudy_Ooms_MVP
MVP

Thats indeed very odd... as stated before it looks very much like app protection policies applying.. But (until now?) it never mentioned the "clocked" part... did you already opened a support ticket ?

 

Could you let us know if it fixes the issue when you decide to disable/remove the mam policies?

I know there is something wrong with app protection and teams .. maybe they are trying to fix that... and creating a new issue?

 

Rudy Ooms | MVP :netherlands: on Twitter: "@IntuneSuppTeam .. Is this a notification due to App protection policies? At first i didnt thought so, but now more people are asking about it (technet) Never noticed this "clocked" prompt #mem #msintune #intune https://t.co/EOBK7HFZ51 https://t.co/Mh24ceFNGl" / Twitter

admin1735's avatar
admin1735
Copper Contributor
Feb 14, 2022

Hello Rudy_Ooms_MVP,

 

When I am checking the App protection status logs(Under Troubleshooting + support) during login process into iOS(outlook app), It's showing checked-in successfully.

 

But issue remains the same, outlook app access blocked with same error message.

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Error message: App Access Blocked: To Access your data associated with Account Email address removed, your Organization requires confirmation that you are clocked in. We are unable to verify this. Please try again later or Contact your Admin.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Attaching screenshot for your reference.

 

 

Regards,

  • Rudy_Ooms_MVP's avatar
    Rudy_Ooms_MVP
    MVP
    Feb 14, 2022
    Okay so app protection works.. and the device could check in...it's such a strange error/warning as it is mentioning clocked in instead of checked in 🙂
    • admin1735's avatar
      admin1735
      Copper Contributor
      Feb 14, 2022
      No Idea! 🙂

      There might be some communication delay between Mobile device and Intune platform while Device is syncing with intune to update app protection policy.

      If possible, Can you pls assist me to capture the device logs?

      Regards.
    • Dana_Ramos's avatar
      Dana_Ramos
      Copper Contributor
      Feb 15, 2022
      Ah you're probably right. That's more likely a typo than an access requirement. Threw me bc I had just talked about Shifts, Approvals, Bulletins in Teams with the org before this happened. I also think there was some kind of lag in the policy retrieval. It started working fine on my Android phone on Sunday. The iPhone users were still having issues as of yesterday. They may be today as well and I just haven't heard from them yet.

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