I'm excited to share that you can apply more rules to your open text questions in Microsoft Forms, enhancing the accuracy and quality of the data collected! Now you can create rules that help you validate the format of answers like emails and URLs. You can also require specific text in the answer and provide minimum or maximum length requirements. Let’s dive in and see how we can better use this in our daily work. You can also try setting restrictions yourself with this template.
Imagine you are creating a customer satisfaction survey. You add the following restrictions to your open text question to ensure the responses are meaningful and actionable:
Input must contain a certain word
To gather customers’ feedback on their overall experience with a specific product, ensure their response includes keywords such as "experience" to guide them in providing relevant feedback.
Set input must contain a specific word
Input length
In such a form, we usually ask customers for additional comments or suggestions. We can set a character limit for responses, such as no more than 250 characters, to encourage clear and sufficiently detailed feedback that is easy to analyze and take action on.
Set character limit
Email validation
In the end of the survey, you need to ask respondents to provide their email address for follow-up. Now you can validate that the input is a properly formatted email address to ensure accurate communication.
Set validation on email address
Responder experience
When responders open the survey, they will find default text in the text box reminding them to input answers in the correct format. If they enter an incorrect format, they will be unable to submit the form.
Default text to remind right format
We only listed a few options you can use for your open text questions. Please refer to the table below for all the rules available.
| Restriction | Option under restriction |
| Number |
Is number Greater than Greater than or equal to Less than Less than or equal to Equal to Not equal to Between Not between Whole number |
| Text |
Contains Doesn’t contain |
| Length |
Min count Max count |
| / | |
| URL | / |
This feature is currently fully available for Microsoft account holders and we will gradually roll out to commercial users.
Microsoft
