NPS® question is available in Microsoft Forms
Published Oct 05 2018 07:02 AM 47K Views

We recently released a new question type, NPS® (Net Promoter Score), in Microsoft Forms. With just one NPS® question, you can easily measure customer experiences and predict business growth in your online surveys.


To add NPS questions to your form, click "Add question" (+), “More question types” (. . .), and then select “Net Promoter Score®”.

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Questions are pre-set with NPS standards, but you can customize them if you have special requirements.

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On the summary page, view overall scores and voting distribution.

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Net Promoter Score, Net Promoter, and NPS are trademarks of NICE Systems, Inc., Bain and Company, Inc., and Fred Reichheld.


Version history
Last update:
‎Dec 15 2020 03:02 PM
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