NPS® question is available in Microsoft Forms

Published Oct 05 2018 07:02 AM 28.1K Views
Microsoft

We recently released a new question type, NPS® (Net Promoter Score), in Microsoft Forms. With just one NPS® question, you can easily measure customer experiences and predict business growth in your online surveys.

 

To add NPS questions to your form, click "Add question" (+), “More question types” (. . .), and then select “Net Promoter Score®”.

1NPS create.png

 

Questions are pre-set with NPS standards, but you can customize them if you have special requirements.

2NPS edit.png

 

On the summary page, view overall scores and voting distribution.

3NPS results.png

  

Net Promoter Score, Net Promoter, and NPS are trademarks of NICE Systems, Inc., Bain and Company, Inc., and Fred Reichheld.

 

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