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Microsoft

We are thrilled to announce that our new feature, email confirmation receipt has been available for all commercial customers. 

 

Form designers can allow respondents to receive an email receipt of their responses to the online survey by checking “Send email receipt to respondents” under ...”- Settings - Notification. 

 

Picture1.png

 

Form respondents will then see the option, “Send me an email receipt of my responses,” just above the submit button. If selected, respondents will receive an email with their responses for confirmation after submission. 

 

Picture2.png

 

Respondents will receive a confirmation email, which includes a thank you message and link to view their responses. 

 

 Picture3.png

 

Any limits to the email receipt feature? 

Email receipt is only available when your respondents belong to your organization and you've checked "Record Name" in Settings. 

What will happen if I delete the form or responses to the form? 

Respondents will no longer be able to access their responses via the link they receive in the confirmation email. 

Where can I provide feedback for this feature? 

We’d love to hear from you! Let us know what you think via this survey.

34 Comments
Occasional Contributor

Awesome feature we were really waiting for especially when registering for an event a confirmation e-mail is very useful. Thanks!

New Contributor
It is mind-boggling that the Forms team continues to release new features and still have not addressed the lack of any support for logging out once a form has been completed. They have known of this issue for over two years, with no action or viable workaround. This remains a huge issue, and completely incomprehensible as to why it has not been addressed. It is simply not viable to use the Forms product in any shared-device environment including many schools, and this is a huge privacy defect in the product. Clearly this is a product in active development. Microsoft leadership should feel ashamed at the poor management of this product and the continuing pains this glaring defect imposes on customers.
Frequent Visitor

Hello, 

 

Is this feature working ok for users? I don't get any emails with my responses once I submit them.

Have checked the "Record Name" in Settings.

Thanks.

Super Contributor

@jmramos, I just tested this feature on a sample form I use for teaching and it worked.  I got the email confirmation and could click to see the results.

Frequent Visitor

@Jeffrey Allen Thanks for confirming. I don't know why I'm not getting them, still same issue. Anyway as a workaround I created a workflow in MS Flow that sends the responses once received back to the responder's email which works ok. Hope I can find a solution soon.

 

Thanks!

Occasional Visitor

Mine is still not showing up. image.png

Senior Member

Is there any way to enforce that the checkbox for the receipt is enabled by default?

Contributor

Not getting responses on my forms. All settings are correct on the form. Is there some Admin setting that needs to be enabled?

Occasional Visitor

Are there any plans to update the notification feature to notify a Team Channel when the a new response is submitted? Now, we get a daily summary.... even when there are no responses. It is irritating to be distracted when there is nothing to actually see, but we need to know when someone responds. And a notification is so much better than more emails crowding my inbox, especially when a group of people need to see the response.

Microsoft

@Christine Green and @jmramos Have you checked the mail box of Junk email? Or could you preview your forms to check if the check box in response page show up?Picture2.png

 

By the way, could provide the formid?

Microsoft

@Christine Green  Hi Christine, thanks for your feedback, currently due to the limit of security and compliance, we only support sending email receipt when both designer and respondents consent to the option.

 

Microsoft

@robertcheney  Hi robertcheney, May I ask whether if you are a government user? If so, the notification section is not enabled on that for the email service is not ready. Thanks!

Occasional Visitor

@Yong Qiu hah yes, I am. I ended upsing microsoft flow to build a workaround. but it would be great to have that functionality built in. 

 

Occasional Visitor

Please can you add the ability for a user to print their responses?

 

As a form owner, I can print a user's responses, via the ... button. But a user who filled in a form and views their responses can't see that button. When a user tries to Ctrl-P print their form response, they get only a single-page garbled version.

Occasional Visitor

Hello,

 

Is there an ETA of when this will be available for Government tenants?

Regular Visitor

We are a volunteer organization, and just a few of us have email "inside the organization". So even if email reciept / confirm of action is very fine, we cant use it.  Could you make it work for any email adress? 

Occasional Visitor

Hi, 

 

Is it possible to change the notification that users recieve for filling out the form? 

Cause it seems the notification is just not customizable. 

Senior Member

I've had a request from my marketing team to change "Send me an email receipt of my responses" to "Send me an email receipt of my REQUEST". Since I can't do that they would like to hide this all together. I don't believe this is possible at the moment. Would you please add this ability?

Occasional Visitor

Hi,

 

I am not getting the receipt of my response. @Yong Qiu 

New Contributor

The "Send email receipt to respondents" is greyed out.  How can we change this to show up?

 

clipboard_image_0.png

Super Contributor

@Deb Codding, are you trying to send the form anonymously or are you having them sign in with their organization account?  It only works if they sign in.  If it is anonymous, it will not work as it doesn't know what email address to send to.

Frequent Visitor

Hi
Is there any way to have the automation of sending the email receipt to respondents after respondents submitted.

For anyone with the link can respond.

 

Occasional Visitor

If I click "Get email notification of each response" Who gets the notification? On what emailadress?Screenshot 2019-11-06 at 11.29.43.png

Frequent Visitor

Hi all

 

Will email receipt for the respondents out of the organization  will be enhanced later in Microsoft form or Microsoft form Pro?

 

thanks Mandy 

Occasional Visitor
@CJZheng and @YongQui, could you please address the lack of functionality regarding sending confirmation emails to non-organization members? We had this functionality and used it on most Google Forms. Trying to get buy-in to MS Forms from die-hard Googlers, and your product not having this (seemingly) essential ability is turning management off of the whole idea of switching. A few other people have asked about this on here, and haven't received responses. Is this option coming? If yes, do you have an estimated timeline? Thank you for your response.
Senior Member

We are also moving from Google Forms to MS forms, and also missing the confirmation e-mails to non-organization members .

Occasional Contributor

@mbook this No email notifications for responses to Group Forms Office Exprerts support article may be of interest.

Occasional Visitor

Just to add to the requests made by some of the others on this forum. I need most of the forms I generate to be completed by people who are not formally within the organisation but for whom I have responsibility. The key feature I need is the ability for respondents to receive a copy of their submission which is date and timestamped. Unfortunately a lot of what I need to be able to do hinges on this particular feature.

 

Is there any info on if this feature is coming? 

Occasional Visitor

Is there any way to change the language of the automated emails sended to respondents?

Occasional Visitor

during the covid-19 pandemic we are collecting data on people who enter our facility who are not of the organisation so the form is set to anonymous - it would be great for them to have a copy of the information they have given out. Even better if this could be a nice pdf which includes the section headers and subtitles ie some of the information is included in this section about who they can contact if they have an issue (ie maybe 2 weeks later they test positive!).

 

@Yong Qiu Is there a way to do the above? At the moment I'm looking at using flow but I'm not a coder, and i really don't know what I'm doing with that software - so it would be great if it was just SIMPLE.

 

thanks

Occasional Visitor

How can you change the setting so the responses are delivered in the email confirmation of submission?  In other words, not a link back to the form, but all responses listed in the email receipt?

Occasional Visitor

Why is it only possible that the respondent has the ability to receive an overview of their supplied answers via e-mail and not the recipient (form owner)?  

Super Contributor

@CXu2020, maybe I'm missing what you are asking about but owners of the form get the full answers to each respondent of a form in the Excel file.

Occasional Visitor

Is there a particular version that allows the email notification for FORMS. Mine does not appear and I would need that update to send my recipients a receipt and copy of there answers.