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Microsoft Bookings Blog

2 MIN READ

Announcing Microsoft Bookings Power Automate connector - now available in Preview!

Vikram2011

Microsoft

Jul 28, 2022

Need for Microsoft Bookings Power Automate connector

Microsoft Bookings currently has a native way to send email & SMS text notifications. We can also send a Microsoft Teams invitation if the user wants to have online services. As our user base continues to grow, our customers are looking to build different workflows and complex integrations. For instance, some of our customers are looking for:

Webex & Zoom integrations for online meetings
Stripe integration for payments
Dynamics 365 and Salesforce integration for integrating customer data to Customer relationship management (CRM) systems.
Many custom email workflows

and many more...

Building all these integrations natively is difficult, so Bookings needs to develop ways to become a platform that will support all these integrations. 

Power Automate is a popular and reliable solution for building workflows. Bookings did not have a Power Automate connector until now and by bringing in Power Automate connectors, Bookings admins can leverage any of the available Power Platform connectors as per their use case to build custom workflows.

What does the Bookings Power Automate connector contain?

Most of our customers are looking for scenarios based on appointments. With this release, Bookings admins will be able to create webhooks-based triggers to events like creating, updating, or deleting an appointment. Through this flow, admins will be able to: 

Create a connection (login) using their Exchange Online account. This Exchange account should be the administrator for your Bookings calendar.
Create a workflow with one of the three Bookings appointments triggers.
Add any of the relevant actions available using one of the other connectors (Zoom, Webex, Outlook, Teams, Salesforce, etc.).
Test the flow and start using custom workflows by performing appointment actions.

How can you start using the Bookings Power Automate connector?

Head over to Power Automate and look for the Bookings connector. To learn more about this connector, check out this helpful Microsoft Docs article: Microsoft Bookings - Connectors.

Updated Dec 08, 2022

Version 2.0

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Vikram2011

Microsoft

Joined February 23, 2022

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134 Comments

StephaneSeguin
Copper Contributor
Jan 08, 2025
When the bookings connector expected to be in GA and not in preview? As we need to implement this in production.
- RadekPFX
  Copper Contributor
  Apr 08, 2025
  I would like to know that too. I found a bug in update trigger and was told that it does not have to work as expected because if it in preview.
WP
Iron Contributor
Nov 27, 2024
[RESOLVED] The 'When an Appointment is Updated' trigger doesn't work as expected.
Solution: Delete the update flows. The booking update trigger is extremely slow, so you need to wait patiently. The good news is it works. The create and cancel triggers function as expected, only the update trigger is problematic.
Fyi: "Id" Deprecated - use selfServiceAppointmentId as unique identifier for the booking appointment.
Only 5 flows can be created per Booking mailbox.
- pacificridingschool
  Copper Contributor
  Nov 28, 2024
  WP
  Have a look at my post, where my Bookings update trigger updates a Google Calendar.
  The Booking ID is completely different (by few letters) in an update and will never find the original Booking ID
  
  I also use the selfServiceAppointmentId
  - WP
    Iron Contributor
    Nov 29, 2024
    Deleting and recreating the flow fixed the issue, but it takes a lot longer to get triggered.
    FYI, the Booking doc suggested use selfServiceAppointmentId as unique identifer for the bookings appointment.
hohohono
Brass Contributor
Aug 22, 2024
NaderaZawadi I'll try to answer your questions, since nobody has.

I believe a Bookings calendar functions as a mailbox or group, and from what I understand, there are no limits (although, there is an overall Microsoft Entra object limit specific to each org). You should be able to create as many calendars as you'd like.

As for the Zoom question, the answer would be no. This was also confirmed here in this thread.
NaderaZawadi
Copper Contributor
May 22, 2024
Does MS Booking allow for multiple calendars? If so, how many? Is there a clear and simple way to have the video meetings go through Zoom as opposed to Teams?
pacificridingschool
Copper Contributor
Mar 15, 2024
Tony1975 santiare17 - Best action is to submit a ticket on your support page. Also, you're not providing much info, screenshots, etc
Suporte_IT - Not that I'm aware of. Booking screen defaults to current day/month
santiare17
Copper Contributor
Mar 15, 2024
No Bookings connectors are working for me. Nothing is retrieved, no matter what I do or who tries it. Please get this fixed, thanks!
Suporte_IT
Copper Contributor
Mar 14, 2024
I have a question, is it possible to hide the calendar for the current month? For example, I want to create reservations for the next month, but the current month with no available reservations is still visible in the calendar, and I want it to only show the month in which there are available reservations.
Tony1975
Copper Contributor
Mar 07, 2024
Hola Buenos dias.
Desde el 25 de febrero 2024 aproximadamente booking comenzo a dar errores en los parametros. Estos error estan sucediento repetidamente cada 2 meses. El ultimo problema se detectaron en Octubre 2023
Estos cambios en los parametros genera error en los flujos realizados con Power Automate.
Favor de solucionarlo
chiragkym
Copper Contributor
Mar 07, 2024
I am getting the same ""The dynamic invocation request failed with error:"Failed to get onbehalfof access token....."" error regarding Graph. Is there any resolution for this or where can I get some support?
dbowman1992
Copper Contributor
Feb 26, 2024
Trying to set up a Microsft Bookings trigger for "When a appointment is Created" but I keep getting invalid parameters to "Select a booking page" and when I go to select a booking page I get an error....

"The dynamic invocation request failed with error:"Failed to get onbehalfof access token....."
- WP
  Iron Contributor
  Nov 27, 2024
  The naming is confusing, the Booking Page in the trigger is an email address, e.g. email address removed for privacy reasons

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Learn about the new Power Automate connector in Microsoft Bookings and how to start using it.

","body":"

Need for Microsoft Bookings Power Automate connector

Webex & Zoom integrations for online meetings
Stripe integration for payments
Dynamics 365 and Salesforce integration for integrating customer data to Customer relationship management (CRM) systems.
Many custom email workflows

and many more...

Building all these integrations natively is difficult, so Bookings needs to develop ways to become a platform that will support all these integrations. 

What does the Bookings Power Automate connector contain?

Create a connection (login) using their Exchange Online account. This Exchange account should be the administrator for your Bookings calendar.
Create a workflow with one of the three Bookings appointments triggers.
Add any of the relevant actions available using one of the other connectors (Zoom, Webex, Outlook, Teams, Salesforce, etc.).
Test the flow and start using custom workflows by performing appointment actions.

How can you start using the Bookings Power Automate connector?

Head over to Power Automate and look for the Bookings connector. To learn more about this connector, check out this helpful Microsoft Docs article: Microsoft Bookings - Connectors.

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Need for Microsoft Bookings Power Automate connector

Webex & Zoom integrations for online meetings
Stripe integration for payments
Dynamics 365 and Salesforce integration for integrating customer data to Customer relationship management (CRM) systems.
Many custom email workflows

and many more...

Building all these integrations natively is difficult, so Bookings needs to develop ways to become a platform that will support all these integrations. 

What does the Bookings Power Automate connector contain?

Create a connection (login) using their Exchange Online account. This Exchange account should be the administrator for your Bookings calendar.
Create a workflow with one of the three Bookings appointments triggers.
Add any of the relevant actions available using one of the other connectors (Zoom, Webex, Outlook, Teams, Salesforce, etc.).
Test the flow and start using custom workflows by performing appointment actions.

How can you start using the Bookings Power Automate connector?

Head over to Power Automate and look for the Bookings connector. To learn more about this connector, check out this helpful Microsoft Docs article: Microsoft Bookings - Connectors.

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Learn about the new Power Automate connector in Microsoft Bookings and how to start using it.

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Announcing Microsoft Bookings Power Automate connector - now available in Preview!","moderationData":{"__ref":"ModerationData:moderation_data:4364076"},"body":"

When the bookings connector expected to be in GA and not in preview? As we need to implement this in production.

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I would like to know that too. I found a bug in update trigger and was told that it does not have to work as expected because if it in preview.

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[RESOLVED] The 'When an Appointment is Updated' trigger doesn't work as expected.
Solution: Delete the update flows. The booking update trigger is extremely slow, so you need to wait patiently. The good news is it works. The create and cancel triggers function as expected, only the update trigger is problematic.

Fyi: \"Id\" Deprecated - use selfServiceAppointmentId as unique identifier for the booking appointment.
Only 5 flows can be created per Booking mailbox.

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Have a look at my post, where my Bookings update trigger updates a Google Calendar.

The Booking ID is completely different (by few letters) in an update and will never find the original Booking ID

I also use the selfServiceAppointmentId

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Deleting and recreating the flow fixed the issue, but it takes a lot longer to get triggered.
FYI, the Booking doc suggested use selfServiceAppointmentId as unique identifer for the bookings appointment.

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NaderaZawadi I'll try to answer your questions, since nobody has. $\":smile:\"$

I believe a Bookings calendar functions as a mailbox or group, and from what I understand, there are no limits (although, there is an overall Microsoft Entra object limit specific to each org). You should be able to create as many calendars as you'd like.

As for the Zoom question, the answer would be no. This was also confirmed here in this thread.

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Does MS Booking allow for multiple calendars? If so, how many? Is there a clear and simple way to have the video meetings go through Zoom as opposed to Teams?

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Tony1975 santiare17 - Best action is to submit a ticket on your support page. Also, you're not providing much info, screenshots, etc

Suporte_IT - Not that I'm aware of. Booking screen defaults to current day/month

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No Bookings connectors are working for me. Nothing is retrieved, no matter what I do or who tries it. Please get this fixed, thanks!

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I have a question, is it possible to hide the calendar for the current month? For example, I want to create reservations for the next month, but the current month with no available reservations is still visible in the calendar, and I want it to only show the month in which there are available reservations.

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Hola Buenos dias.

Desde el 25 de febrero 2024 aproximadamente booking comenzo a dar errores en los parametros. Estos error estan sucediento repetidamente cada 2 meses. El ultimo problema se detectaron en Octubre 2023

Estos cambios en los parametros genera error en los flujos realizados con Power Automate.

Favor de solucionarlo

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I am getting the same \"\"The dynamic invocation request failed with error:\"Failed to get onbehalfof access token.....\"\" error regarding Graph. Is there any resolution for this or where can I get some support?

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Trying to set up a Microsft Bookings trigger for \"When a appointment is Created\" but I keep getting invalid parameters to \"Select a booking page\" and when I go to select a booking page I get an error....

\"The dynamic invocation request failed with error:\"Failed to get onbehalfof access token.....\"

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The naming is confusing, the Booking Page in the trigger is an email address, e.g. email address removed for privacy reasons

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