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sodaboy581's avatar
sodaboy581
Copper Contributor
Jul 19, 2022

Who to escalate to when Bing Webmaster Support fails?

So, like many others I'm discovering, my website disappeared from Bing on July 5th, 2022.  

 

My site was ranked #1 for it's particular subject matter and is still ranked #1 on Google.

 

I've contacted Bing Webmaster Support on July 6th and was told they couldn't see any issues but that the ticket was being escalated to Engineering.

 

It's been over a week with no response on the ticket since the last one.

 

I've e-mailed since the escalation but have been ignored completely.

 

Where do we go from here?  My traffic has fell off a cliff in regards to Bing.  It has been over 13 days now that my site has been completely deindexed.

 

My site in question is at https://ephinea.pioneer2.net/  as well as it's forum at https://www.pioneer2.net/community/

 

Please let me know whom I should contact and where as this is ridiculous.

 

Thank you.

  • Aimee_Jurenka's avatar
    Aimee_Jurenka
    Copper Contributor

    sodaboy581 I too am having this issue.

     

    My client's site https://yetiacademy.com/ was removed from the index and am getting conflicting metrics from web master's tools. I emailed support, waited the 10 days they requested, and sent a follow-up email & still have not heard back.

     

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