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Tom_798's avatar
Tom_798
Copper Contributor
May 01, 2021

Rewards Points

Hello & I have a problem with having points posted to my account lately.  I've only been able to gain 10-points per day maximum.  I've been using Mozillla Firefox Browser & Windows 7 System for a long time & had no problems until fairly recently.  I can go to Microsoft Edge Browser & points are rewarded as intended.  I wanted to know what the problem could be.  I use Firefox as default browser is why I want to know.

  • HotCakeX's avatar
    HotCakeX
    MVP
    May 03, 2021
    Windows 7 reached end of life more than a year ago, if you want to use Firefox that's fine, it's an up to date and supporter browser but use a supported operation system too.
    • Tom_798's avatar
      Tom_798
      Copper Contributor
      May 03, 2021
      Still did not answer my question as to why Microsoft Edge/ Windows 7 works fine with Bing Rewards. I do appreciate your previous reply.
  • Alyxe's avatar
    Alyxe
    Icon for Microsoft rankMicrosoft
    May 03, 2021

    Hi Tom_798, I'm sorry to hear that you're not receiving your points the way you expect to. Can you tell me more about what you're not receiving points for? Are you having issues receiving points for the Daily Set, searching on Bing, or something else? 

     

    Thanks, 

    Alyxandria (she/her)
    Community Manager - Bing Insiders

    • Tom_798's avatar
      Tom_798
      Copper Contributor
      May 03, 2021

      AlyxeI'm having trouble with getting reward points from Bing.com > searches (on the Bing home screen).  Below is a sample.  I click any of the 5-thumbnails at bottom & opens, but do not get but 10-points a day.

       

       

      • Alyxe's avatar
        Alyxe
        Icon for Microsoft rankMicrosoft
        May 04, 2021
        Hi Tom_798, thanks for the info! I checked with our Microsoft Rewards team and points are only awarded if the thumbnail takes you to Bing.com. If the thumbnails take you to a non-Bing.com site then there wouldn't be any points to earn. Which 5 thumbnails did you click on?

        Thanks,
        Alyxandria
        Community Manager -- Bing Insiders

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