Mi Telefono se dañó y perdi acceso a Microsoft Authenticator

[Sr_Omar]

Buen Dia y muchas gracias por el apoyo, el problema se resolvió. 

[#2 · Accepted solution]

Microsoft have a process in place to address such scenarios, make sure to explain to the support engineer that you have lost access to the account and there is no other admin that can reset your MFA status. Here are the phone numbers: https://support.office.com/en-us/article/Contact-Office-365-for-business-support-32a17ca7-6fa0-4870-...

[#3]

Hi, if applicable you can use the backup scenario https://docs.microsoft.com/en-us/azure/active-directory/user-help/user-help-auth-app-backup-recovery

[#4]

@Sr_Omarhola, ¿podría decirme cómo logró recuperar la cuenta? Estoy enfrentando el mismo problema.