Copilot for Microsoft 365 Tech Accelerator
Feb 28 2024 07:00 AM - Feb 29 2024 10:30 AM (PST)
Microsoft Tech Community

Word closing automatically

Copper Contributor

Hello,

 

For approximately 1 month I'm having problems with Word due to the fact that it is closing automatically. I have already contacted technical support via chat several times, through case 1053266974, but they informed me that all possible negotiations had already been carried out, without solution, that I should contact them through the community.

 

When I open the operating system crash viewer, the following data appears:

_Fault module: ntdll.dll

_Version: 10.0.22621.1485

 

I need help to resolve the situation.

Thank you for your attention,

Have an excellent day!

 

2 Replies

@cssilva2118 

Seem you may also need to take a look at Windows, 10 or 11 are using?

I use windows 11.