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Feb 28 2024 07:00 AM - Feb 29 2024 10:30 AM (PST)
Microsoft Tech Community

Word closing automatically

Copper Contributor



For approximately 1 month I'm having problems with Word due to the fact that it is closing automatically. I have already contacted technical support via chat several times, through case 1053266974, but they informed me that all possible negotiations had already been carried out, without solution, that I should contact them through the community.


When I open the operating system crash viewer, the following data appears:

_Fault module: ntdll.dll

_Version: 10.0.22621.1485


I need help to resolve the situation.

Thank you for your attention,

Have an excellent day!


2 Replies


Seem you may also need to take a look at Windows, 10 or 11 are using?

I use windows 11.