Forum Discussion
Small group shared calendar does not update
I will file a ticket asap and provide you the number.
I fixed the issue with some owners being unable to add items by rebuilding their outlook profile. that part of the issue is now resolved, everyone can book. Not sure why I had to rebuild their profile but no worries there.
Hi Robert,
I couldn't find your ticket but our engineering team confirmed that this is a known issue and we're currently rolling out the fix. I'll keep you updated as we make progress on this.
Thank you,
-Maria
- Robert WoodsNov 20, 2017Steel Contributor
thank you maria, the end users have not reported any more trouble after I changed the setting in the profile to not download shared calendars, so I did not want to disturb them. I will keep an eye out here for any new info. if you have time, could you message me with some details of the known issue?
- Maria KangNov 20, 2017Former Employee
Hi Robert, there was an issue in Outlook 2016 where new group appointments created through this outlook client only existed in local store and did not get synced to the server. We have a fix for it and we're rolling out asap.
Apologies for any confusion.
-Maria- rachelda3Oct 21, 2020Copper Contributor
Maria Kang Was this fix ever rolled out? Is there a more recent thread on supporting issues with group calendar syncs?
Any event created by a group member on the shared group calendar does not show up on anyone else's view of the calendar - it is very frustrating.
Thank you.