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BBBSC's avatar
BBBSC
Copper Contributor
Nov 11, 2019

Receiving Group Emails

Good morning,

 

I just realized that when someone send an email to an O365 Group, the email is only shown in the Groups section on O365 Outlook online. Using the desktop app, none of the staff at our organization receive the email. Is there a way to ensure emails to O365 Groups are sent to everyone's inbox?

 

Thanks for any assistance you can give!

 

Breanne

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  • Ravin Sachdeva's avatar
    Ravin Sachdeva
    Icon for Microsoft rankMicrosoft
    Nov 25, 2019
    Looks like while creating the Group the "Set members to receive emails in their inbox" was unchecked. No worries, you can go to Edit group and flip this setting. Once you do that, all members would start receiving group emails in their inbox.
  • VasilMichev's avatar
    VasilMichev
    MVP
    Nov 12, 2019

    Users need to be "subscribed" to the Group for the messages to arrive in their inbox. They can do so from either Outlook or OWA, or you as the admin can add them as a subscriber to the group via:

     

    Add-UnifiedGroupLinks groupname -Links user@domain.com -LinkType Subscriber

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