Forum Discussion
Is there a "Sent" folder for an O365 Group Conversation?
MicrosoftI agree that access to the "sent" folder would be appreciated. If we were to replace shared mailboxes (with send as permissions) with O365 groups, we would of course need access to the sent folder (at least), since that message would be essentially lost for the sender without access to it.
Classic scenario would be the office@domainname.com mailbox.
Also access to Contacts would be very useful...
Anyway, one of the problems with the current implementation, I guess, is that in the Sent folder there are also all the messages sent to the Group itsef from the members, i.e. messages that are surfaced (in the Inbox) as conversations.
The "natural" way to implement conversations would have been, IMHO, connecting from the first moment Groups to Yammer (as will happen in the future - but only optionally). In such a way, a fully functional shared mailbox could have been connected to a Group. But this has not happened...
cfiessinger, another problem is that MS marketing insists in saying that to every Group is connected a shared mailbox, which is technically true, but not with regard to features. Hence users, reading the marketing blabla, expect to find a fully functional shared mailbox, which unfortunately is not the case...
Just my opinion, of course...
- In general, at least in our world, Distribution Lists are for Notification, Shared Mailboxes are for email-based collaboration.
Replacing a Distribution List with an O365 Group creates a bunch of extra features that are not needed outside of notification. However, we typically package, SharePoint, Yammer, a Shared Mailbox, and a few other tools together as a collaboration set, which IMO is what Groups offers to replace. Instead now we have to keep the Shared Mailbox and Conversations which can serve two separate purposes, but could technically serve the same, simplifying the experience for users.
I can list probably a ton of specific use cases with more time.
- Interested to know what is being planned around this too...as commented above, Groups are very far for being a replacement of shared mailboxes in regards of the features provided
