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bewster
Copper Contributor
Feb 01, 2024
Status:
New

Shared Channel in new Teams web app files tab not showing

I am trying to evaluate the shared channel experience between our production org tenant and a dev tenant - so I can test our apps in this setup.

 

I am not if the issue is "unique" to the dev tenant, or a bigger issue (that I need to get escalated).

 

I have setup shared channels going each way.

 

Running the web-version of the new Teams experience in the web browser (for both tenants) and using the Edge Dev Tools Network tab; an obvious difference is the Dev tenant (whose data is resident in the USA) is getting a 403 Forbidden response to an API request:

 

https://teams.microsoft.com/api/mt/part/amer-03/beta/channels/19:<<id>>@thread.skype/apps/entitlements

 

Going the other way – with the Dev Tenant channel shared with an external user – all seems well.

 

https://teams.microsoft.com/api/mt/emea/beta/channels/19:<<id>>@thread.tacv2/apps/entitlements

 

To me the obvious difference is @thread.skype and @thread.tacv2.

Whether the difference is caused within the Dev tenant - if so, what can I do.

Or it is coming from the external org tenant - and I have to escalate it through the "normal" channels.

 

Thanks,

Mark

 

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