Add a property for the external or guest users email addess on CallRecord

Add a property for the external or guest users email addess on CallRecord
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 May 06 2021
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This was opened by Darren Taylor on the Microsoft Graph UserVoice site and it did gather 19 votes there as can be seen here.

 

This is the original text:

 

We wish to automate linking call/meetings held on teams to a CRM, we can get a call data via:

 

https://docs.microsoft.com/en-us/graph/api/resources/callrecords-callrecord?view=graph-rest-1.0

 

But if a participant is an external user, or guest a tenant/or random ID is shown - but I cannot see any way to lookup who this was.. as their data is on an external tenant or they were a guest.

 

Adding an email property here would allow us to link to participants to customer records by email giving us invaluable interaction data that we used to have when using a standard phone system to hold conferences/meetings.

 

Basically, if we can see the external user's name/sip while in the Teams meeting, this should also be available through the Graph API. "External User" and the Guid are of no use.