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New study shows the value of Microsoft Learning Partners

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debbieuttecht
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Mar 31, 2021

This blog post is the first in a series of three that summarize the results of a recent IDC study, Leveraging Microsoft Learning Partners for Innovation and Impact.*

 

How do IT organizations gain the technical skills needed to help power organizations’ cloud initiatives and digital transformation efforts? Microsoft recently sponsored a research study with IDC to help get the answers.

 

IT leaders reported that the key to success is having the right skills in-house. To meet an organization’s strategic goals, technical workers in particular need the right training. Digital transformation is moving business forward so fast that upskilling and reskilling at the same rate are essential to keep up with IT requirements.

 

In short, Microsoft Learning Partners can play a key role in delivering learning results that make a measurable difference in organizations. Our community of Learning Partners knows how to advance employees to their learning goals using Microsoft Official Courseware (MOC) taught by Microsoft Certified Trainers (MCTs).

 

 

How Learning Partners can help you achieve your learning goals

To stay up to date, IT pros are constantly learning and adding skills. The IDC study concluded that Microsoft Learning Partners are well positioned to help organizations achieve their business and learning goals. The IT leaders who were surveyed found the most value from a Learning Partner that provides:

  • An end-to-end solution which starts with identifying skill gaps, simplifies the learning experience, and finishes by evaluating how well the Learning Partner met the organization goals.
  • Scale, flexibility, and speed to train teams of any size, in any location, amid changing circumstances.
  • Value-added services, such as hands-on labs, classroom training, and custom content that help the skills development program succeed.
  • High-quality content and delivery, meaning accurate, relevant courseware, top-notch instructors, and a path to certification, if needed.

 

According to those surveyed, Learning Partners with the scope to deliver in these four areas make a difference in helping organizations meet their digital transformation goals.

 

To learn more about the value of Microsoft Learning Partners, download Top reasons to get IT training from a Microsoft Learning Partner.

 

The right partner makes a difference

The IDC study also assessed eight common use cases for IT skill development, comparing Learning Partners to other providers and internal training teams.

 

IT leaders selected Microsoft Learning Partners more often than other training providers in upskilling people in digital literacy, especially in analytics and cloud-related topics.

 

IT leaders also chose Learning Partners more often for training in new product deployment and processes. Learning Partners were also rated comparable or better for reskilling, skill maintenance, attracting and engaging workers, career development, and compliance.

 

For details about the IT use case results, see Figure 1 in Leveraging Microsoft Learning Partners for Innovation and Impact.*

 

Quality matters

IDC researchers found that high-quality training programs help ensure that IT teams meet their learning objectives. That, in turn, helps accelerate the achievement of an organization’s business goals, including digital transformation.

 

Authorized Microsoft Learning Partners specialize in helping organizations reach their training goals. MCTs are experts in technology and instruction who know how to guide organizations to measurable results. MOC provides relevant, accurate training content reviewed by Microsoft product teams. It’s also aligned with the industry-recognized Microsoft Certification objectives, for those who want to go that route.

 

Next step: Get help from an expert

In a digital-first world, instructor-led training and customized learning plans from the experts can give your organization’s IT workforce the edge it needs.

 

Find a Microsoft Learning Partner

 

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Need another reason to earn a Microsoft Certification?

Technical certifications could help drive business optimization

 

* Leveraging Microsoft Learning Partners for Innovation and Impact, IDC white paper, sponsored by Microsoft, doc #US47225021, January 2021.

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\n

Swift and silent updates for your Microsoft 365 Apps to help you reach compliance faster!

","body":"

Are you or your end-users annoyed with update notifications? Do you struggle to reach compliance? Well fear not, because Microsoft has developed an optimization that applies a pending Microsoft 365 Apps update while a machine is in idle or locked mode, even if apps are running. We refer to this feature as update under lock, and it uses Click-To-Run technology.

\n

\n

Benefits of this feature

\n

 

\n

Update under lock helps you reach compliance within your timeframes without disrupting your internal users, and potentially reduces the need for abrupt forced updates, making updates more reliable by saving app state before closing. Zero notifications, zero disruptions! 

\n

\n

How does it work?

\n

 

\n

If there are running Office apps, update under lock will try to shut them down only when safe to do so, apply the pending update, and restore any closed apps to their previous state. This process takes about four seconds. 

\n

 

\n

A common scenario is for users to leave apps open on their device for extended periods of time. For example, if a user is working on a Word document at the end of the day, they may leave the document open and lock the device intending to continue working on it the next day. When users leave their documents open in this manner, it prevents Office from applying updates. With this feature, the user will come back to a machine in its previous state, but they will be running the latest bits. 

\n

 

\n

Who does it affect?

\n

 

\n

Windows devices only for:

\n\n

 

\n

All devices, regardless of update endpoint, that are receiving updates from:

\n\n

 

\n

Safety and controls

\n

 

\n

Apps will not shut down if it is not safe to do so. For example, if macros are running or there are unsaved changes. If apps cannot shut down safely, updates are applied normally.

\n

 

\n

There are no admin controls for this feature. Microsoft is always optimizing your updates experience, and this thoroughly tested feature lives under the hood to make your life easier.

\n

 

\n

How to contact us

\n

 

\n\n

 

\n

Continue the conversation by joining us in the Microsoft 365 Tech Community! Whether you have product questions or just want to stay informed with the latest updates on new releases, tools, and blogs, Microsoft 365 Tech Community is your go-to resource to stay connected!

","body@stringLength":"3725","rawBody":"

Are you or your end-users annoyed with update notifications? Do you struggle to reach compliance? Well fear not, because Microsoft has developed an optimization that applies a pending Microsoft 365 Apps update while a machine is in idle or locked mode, even if apps are running. We refer to this feature as update under lock, and it uses Click-To-Run technology.

\n

\n

Benefits of this feature

\n

 

\n

Update under lock helps you reach compliance within your timeframes without disrupting your internal users, and potentially reduces the need for abrupt forced updates, making updates more reliable by saving app state before closing. Zero notifications, zero disruptions! 

\n

\n

How does it work?

\n

 

\n

If there are running Office apps, update under lock will try to shut them down only when safe to do so, apply the pending update, and restore any closed apps to their previous state. This process takes about four seconds. 

\n

 

\n

A common scenario is for users to leave apps open on their device for extended periods of time. For example, if a user is working on a Word document at the end of the day, they may leave the document open and lock the device intending to continue working on it the next day. When users leave their documents open in this manner, it prevents Office from applying updates. With this feature, the user will come back to a machine in its previous state, but they will be running the latest bits. 

\n

 

\n

Who does it affect?

\n

 

\n

Windows devices only for:

\n\n

 

\n

All devices, regardless of update endpoint, that are receiving updates from:

\n\n

 

\n

Safety and controls

\n

 

\n

Apps will not shut down if it is not safe to do so. For example, if macros are running or there are unsaved changes. If apps cannot shut down safely, updates are applied normally.

\n

 

\n

There are no admin controls for this feature. Microsoft is always optimizing your updates experience, and this thoroughly tested feature lives under the hood to make your life easier.

\n

 

\n

How to contact us

\n

 

\n\n

 

\n

Continue the conversation by joining us in the Microsoft 365 Tech Community! Whether you have product questions or just want to stay informed with the latest updates on new releases, tools, and blogs, Microsoft 365 Tech Community is your go-to resource to stay connected!

","kudosSumWeight":9,"postTime":"2022-09-12T10:00:00.067-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNjE4OTAxLTQwMjAwMGk4QzE4QTYzMDc2RUJDNkQ1?revision=5\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Microsoft 365 Apps","text":"Microsoft 365 Apps","time":"2020-03-02T09:00:00.019-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"rawTeaser":"

\n

Swift and silent updates for your Microsoft 365 Apps to help you reach compliance faster!

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Contributor","color":"333333","icon":null,"rankStyle":"TEXT"},"User:user:1358531":{"__typename":"User","id":"user:1358531","uid":1358531,"login":"lachvit","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-04-09T08:55:24.734-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-7.svg?time=0"},"rank":{"__ref":"Rank:rank:36"},"entityType":"USER","eventPath":"community:gxcuf89792/user:1358531"},"ModerationData:moderation_data:3647809":{"__typename":"ModerationData","id":"moderation_data:3647809","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:3647809":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:1358531"},"id":"message:3647809","revisionNum":1,"uid":3647809,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:microsoft_365blog"},"parent":{"__ref":"BlogTopicMessage:message:3618901"},"conversation":{"__ref":"Conversation:conversation:3618901"},"subject":"Re: Update under lock: Improved update experience for Microsoft 365 Apps","moderationData":{"__ref":"ModerationData:moderation_data:3647809"},"body":"

It makes a big change at least in my environment.

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Hi JohnForth,

If it was MECM-only controlled, then it stays so.

Pedro

 

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What happens if the M365 Apps install is MEMCM Managed and we have servicing turned off in the tenant?  Does this new process work with those when the updates are sent to the device with MEMCM?  

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rpodric Microsoft does release security and quality updates to perpetual versions of Office, which you can read about here: Update history for Office 2016 C2R and Office 2019 - Office release notes | Microsoft Learn. That is why that is included in this post!

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julialieberman Which surely does not include the perpetual versions like Office 2016, which makes me wonder why you say they are included (in the article)?

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PadrePedro update under lock has already been in use for quite some time. Current channel has had the changes since early in 2022! We developed this feature very carefully with lots of additional telemetry to ensure a safe and successful roll out. 

\n

If you need to rollback updates, Servicing Profiles is the best management system to do that. PDave0115 your control over forced updates has not changed. Management settings remain top priority!

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Hi julialieberman ,

 

The required version for each channel is quite \"old\". Does this mean update under lock was already in use for quite some time or has the feature been toggled on server side recently (if so, from which date)?

Thanks!

 

Pedro

 

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Hi wroot ,

 

In the blog post this was stated: \"Apps will not shut down if it is not safe to do so. For example, if macros are running or there are unsaved changes.\". \"Unsaved changes\" is here mentioned as an example where apps will not shut down (to update), not even while restoring the unsaved state.

 

Regards,

Pedro

 

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You mentioned that it will not do this, if it is not safe. I can understand when macro is running, you can't really restore that. But you also mention if something is not saved. So, if you type something, doesn't hit Save button and leave Pc idle, so it locks, Office will not be able to update? In that case i don't see how it is different from current situation when it updates when user is idle.

 

Or was it that before that Office would never try to update if user is using it? I think i remember Office updating on me while i am using it and rebooting my apps, so it doesn't seem true.

 

Or will it try to update now even if document is not saved and then restore it to previous unsaved state? Which would be a more robust approach and would indeed increase speed of updates as many users do not press Save button that often and leave PCs running idle for hours with all apps and documents opened.

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nclinch it means that your devices should be getting their updates faster! Any settings that prevent updates from getting applied until an admin gives explicit permission, are respected. 

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