Keeping Microsoft 365 Apps up to date is essential for security, reliability, and access to new features. When an update does not complete successfully, however, identifying the issue and understanding its impact across devices can take time.
Today, we’re announcing general availability of update health in cloud update in the Microsoft 365 Apps admin center. Update health gives you clearer visibility into issues across cloud update-managed devices by surfacing descriptive error information, aggregated issue views, and device-level troubleshooting details in one place.
What update health helps you do
Update health builds on the existing monitoring experience in cloud update by helping you quickly understand why devices did not update as expected.
With this release, admins can:
- See aggregated views of update issues across cloud update-managed devices
- Review descriptive, easier-to-understand error messaging aligned to update error codes
- Export device lists for follow-up and remediation workflows
- Drill into affected devices for more detailed issue information
- Use linked guidance to help with troubleshooting and resolution
As a result, you can spend less time identifying issues and interpreting logs, and more time taking action on the devices that need attention most.
Why this matters for IT admins
Managing updates at scale is not just about deploying the latest build. It also requires confidence that issues can be identified quickly and addressed efficiently.
Cloud update already provides a modern service management experience for Microsoft 365 Apps, including controls such as rollout waves, pause, rollback, and exclusion windows. Update health extends that experience by improving visibility into what happens after an update is offered to devices. Together, these capabilities help admins manage updates with greater confidence while reducing the effort needed to investigate failures.
Availability
Update health is now generally available for eligible organizations using cloud update. The feature is enabled by default, with no user impact and no changes required to existing update policies.
Getting started
No additional setup is required beyond using cloud update to manage Microsoft 365 Apps updates for your devices. Once the feature is available in your tenant, you can access update health by selecting one of the channel profiles in the left navigation.
Microsoft