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Troubleshooting Cloud Policy Service (CPS) - part 1

DaveGuenthner's avatar
DaveGuenthner
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Dec 17, 2019
Note: if you are experiencing issues with the Cloud Policy service, please contact Microsoft Support.   The Office cloud policy service (OCPS) is a cloud-based service that enables you to apply p...
Updated Nov 21, 2023
Version 21.0
Microsoft 365 Apps
office 365
chhopkin's avatar
chhopkin
Icon for Microsoft rankMicrosoft
Jul 08, 2021

Hi SimoMoti.  If you could private message me I would like to get more information about this issue so we can troubleshoot and determine why the client is not receiving policies.  Your tenant ID and some information about your network and client configuration (proxy) would be helpful.