Forum Discussion
Teams Posts & Files Tabs - making Files Tab as the default AND Renaming the General channel
Hi there Two queries. Is there a way we can make the Files the default tab when opening Teams, currently this is Posts and most people are looking for a file, so it becomes an extra click. Al...
You edited your message. Answer: to “force” people in a positive way to use the Channel conversations and files. If you allow this customization customers will skip to the files directly and the Posts will die a lonely death… because people will fall back in old, bad habits. Collaboration in Teams is about chat, files and apps. When you remove 1 of those, the core value of the entire platform is gone.
Tip: dont just answer the primary question of your customers, but explain them how to use Teams in a correct way and guide them in this change. That Will result in more efficient communication and collaboration.
Good night.
Tip: dont just answer the primary question of your customers, but explain them how to use Teams in a correct way and guide them in this change. That Will result in more efficient communication and collaboration.
Good night.
One thing I've learned over the years, is that each person has a way that makes sense to them. And if you try to force someone to do something in a way that does not make sense to them and their brain you end up causing a lot of unnecessary stress, and ill will for them, often to the point of they refuse, or go out of their way to NOT use the program or feature. Allowing them to customize software in an easy and minimal way like this OP is requesting will do more good than harm in the long run. It will allow the user to set it up so it makes sense and is easy for them to use and navigate, which will create a "good feeling" towards the software and allows them to find and be taught other ways the software can make their work life more efficient and useful. You might be surprised what the user using the software in the "wrong" way may dream up that helps the entire team to be better and more efficient, not just how the few people who originally designed the software thought it should work best.