Forum Discussion
MathSlayer
Sep 04, 2021Copper Contributor
Sync error - need help ASAP
Use school email for OneNote. got a job as a tutor, then my email changed. I'm guessing that cause the error. I have talked with tech support from my university. They joined the two emails or somethi...
mbowd1905
Sep 06, 2021Copper Contributor
Same issue for me too: OneNote Microsoft 365 on iPhone and OneNote for Windows 10 does not sync. The online (web) version does seem to sync OK.
IOS and Windows run thru WiFi (IOS provider is Telstra Mobile (Perth Australia) and home broadband is iiNet fibre network). If I turn off WiFi and access through the underlying Network, the sync works. So I rebooted WiFi router, the sync worked OK for a day (on both IOS and Windows) but then the error returned as before.
Error message in IOS is: "OneNote can't connect to the network. We'll try to sync your notes when the network is available. (Error code: 0xE000006B clp0b)"