Forum Discussion

Matthieu Carpaye's avatar
Matthieu Carpaye
Copper Contributor
Oct 09, 2018

Roaming token RDS OFFICE 365 not working

Hello,

I followed the Microsoft KB to activate the Roaming token and shared computer but it's not working, can you please help me?

Here's the situation :

I open my RDS session on the RDS01 for the first time. Authentication is therefore required, i authenticate and the tokens register well at the location specified in the XML file « \\gmbsrv-files\rds-files$\%username%\OToken »

https://i.redd.it/t4c4rfp9qhd11.jpg

But in the following folders

%localappdata%\Microsoft\Office\16.0\Licensing

%localappdata%\Microsoft\Credentials

There is nothing, and that’s quite normal given that we have specified another location for the tokens.

Screenshot for folder %localappdata%\Microsoft\Credentials :

https://i.redd.it/cu5cdstaqhd11.jpg

Screenshot for folder %localappdata%\Microsoft\Office\16.0\Licensing, there’s no folder « Licensing », which for me is normal since we have specified another path in the XML file with the key SCLCacheOverrideDirectory.

https://i.redd.it/2tone0hcqhd11.jpg

Then i disconnect from the RDS01 and i connect for the first time on RDS02, authentication windows is again requested

https://i.redd.it/1tmfo2rdqhd11.jpg

The tokens change to « .previous »

https://i.redd.it/7nfmk1ijqhd11.jpg

I authenticate myself, and new tokens appears :

https://i.redd.it/x1s55h8kqhd11.jpg

And there’s still nothing into the two folders

%localappdata%\Microsoft\Office\16.0\Licensing

%localappdata%\Microsoft\Credentials

https://i.redd.it/oabp9xykqhd11.jpg

And still no « Licensing » folder

https://i.redd.it/jg79nlklqhd11.jpg

There’s is my configuration.xml file :

https://i.redd.it/kuh8qe7mqhd11.jpg

We can see the key in REGEDIT under HKEY_LOCAL_MACHINE\logiciel\Microsoft\Office\ClickToRun\Configuration :

https://i.redd.it/wayl7zsmqhd11.jpg

I hope this will help you to help me :)

Thanks.

No RepliesBe the first to reply

Resources