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Kelly_Edinger's avatar
Kelly_Edinger
Bronze Contributor
Jan 25, 2018

Outlook 2016 not available to set as default mail app

hello, we have a new Surface with Windows 10 and Office 365 E3 account and yet we're unable to go through the default app settings and select Outlook. She's able to open Outlook and use it directly but links to open new mails are using Mail. The only mail app showing is the default Mail app. Any suggestions?

    • Kelly_Edinger's avatar
      Kelly_Edinger
      Bronze Contributor

      We will give those a try. Thank you so much for your response!

      • Deleted's avatar
        Deleted

        anyone solved this issue? I am having same error as well. I tried to reinstall / changed regist , also not working at all.

    • Maggie Shea's avatar
      Maggie Shea
      Copper Contributor

      This worked! All we had to do was a quick repair of office and it started showing up again! thanks!

      • Vishal Kumar's avatar
        Vishal Kumar
        Copper Contributor
        1. Open Control Panel and search for Default Programs.
        2. Select Set Default Programs link.
        3. Choose Microsoft Outlook from the list of programs.
          Click "Set this program as default".
          Set Outlook as your default email client

        Repair Office installation

        If the affected program was installed after Office, try repairing the Office installation.

        1. Open Control panel, Program and Features
        2. Find and select your Office or Outlook installation
        3. Click Change
        4. Select Quick Repair then click the Repair button. (In older versions of Office, the option is called Repair.)
          repair office

        Try this once again if you are not able to resolve then you may try their https://officeerror.com/ blog this is not Microsoft Website but they listed resolvable steps.

    • cdi-andrew's avatar
      cdi-andrew
      Copper Contributor
      I had a similar problem but with Outlook 2013. Running the repair fixed it. Thank you.

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