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Gina Sauers's avatar
Gina Sauers
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May 28, 2020

OneNote and Dynamics 365 integration

Our business would like to have OneNote integration with their Dynamics 365 instance. However, this is on the Case Activities option and since they are global, they would like to have OneNote linked per regional queue. Is this possible to create 1 OneNote for America as an example. Any cases assigned to that queue will only be allowed to access that 1 specific OneNote?

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