Office store addins

[Stéphane Gendron]

Hi,

I am unable to add addins in the Office 365 apps.

This is the error mesage I get :

Sorry, Office 365 has been configured to prevent individual acquisition of Office Store Add-ins.

I am having trouble to find the parameter that is set on my tenant that disable my office store.

With a regular user account when I go to https://store.office.com I get redirected to

https://store.office.com/storeunavailable.aspx?rs=en-US

With my tenant admin, everything is fine

[#2]

how do I ask a question on the site?

@Stéphane Gendron 

[#3 · Accepted solution]

In general, it depends on the app you got the message from. Try this: O365 admin portal -> Settings -> Services & Add-ins -> User owned apps and services -> Let people in your organization go to the Office store.

[#4]

Thanks for the reply. I am now able to get in the store using my web browser. I am still not able to add addins from powerpoint for exemple. Is there any other parameter or this is just a question of time? Thanks

[#5]

Give it some time, if it still doesn't work check the client settings/GPOs as well.

[#6]

@VasilMichevI confirm that everything is working fine. thanks